We are continuing to take all necessary precautions to prevent the spread of Covid-19 and protect our residents as much as possible.

From 19th July, new government guidance on visiting in care homes came into effect. These changes allow for every care home resident to have named visitors who will be able to enter the care home for regular visits providing they test negative for Covid-19 and wear personal protective equipment (PPE).

The number of named visitors that a single resident can receive in a single day will be determined by practical considerations such as the layout of the care home and the numbers of residents and families who wish to have visits. Visits can be booked with the care home manager.

As a named visitor you will be asked to take a rapid lateral flow test on every visit. The care home can provide the test and if the result is negative, the visit can go ahead. Visitors can complete a lateral flow test at home prior to the visit. You should not visit the care home if you are feeling unwell or have symptoms of Covid-19.

Lateral flow tests can be ordered online from the website: or ordered by calling 119. Lines are open 7am to 11pm and calls are free. You can collect tests from pharmacies and some community centres and libraries. You can also collect lateral flow tests from the care home – please speak to the care home manager.

Every care home resident can also choose to nominate an essential care giver who may visit the home to attend to essential care needs. We will support the essential care giver to visit in all circumstances, including if the care home is in outbreak (but not if the essential care giver or resident are COVID-positive).

Named visitors and residents are advised to keep physical contact to a minimum (excluding essential care givers). Physical contact like handholding is acceptable if hand washing protocols are followed. Close personal contact such as hugging presents higher risks but will be safer if it is between people who are double vaccinated, without face-to-face contact, and there is brief contact only.

Vaccination is one of our best defences to combat infection. It significantly reduces the transmission of the virus, particularly following 2 doses. It is strongly recommended that all visitors and residents take the opportunity to be vaccinated before conducting visits.

We will continue to offer visits to friends or family members through arrangements such as outdoor visiting, visiting pods, or from behind windows. To book a visit please speak to your care home manager who will discuss the current options available to you.

For more information about visits to care homes please speak to your care home manager or visit the website:

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